Client emails become tickets your team answers from Teams.
Chief turns a support mailbox into numbered tickets, checks them for phishing, and lets your team reply from Teams.
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New ticket VX-31 from a client: they can't export their report. Phishing check: clean.
What Chief does for you
- Ticket numbers and receipts for every client email
- Phishing checked before a ticket reaches the team
- A client support website where people open tickets after confirming their email
- A staff console with Microsoft sign-in, for named staff only
- Replies go out only after a team member confirms, and every ticket closes with a reason
A day with Chief
10:40
Ticket VX-31
A client can't export their report. Phishing check: clean.
Before the team sees it
Phishing checked
Every client email is checked before it becomes a ticket.
On reply
Confirmed, then sent
The reply goes out after a team member confirms, and the ticket closes with a reason.
What this role uses
Questions
No. Anything addressed to a client, supplier, regulator or anyone outside your company waits until a person in your company approves it, usually with one click in Teams. For email, Chief writes drafts and a person sends them.
Chief runs on Microsoft Azure in the UAE North region, and its database is reachable only over a private network connection. AI processing uses Anthropic's Claude models. Chief does not use your data to train models. The Security page has the details.
Only you. Your chats, reminders and what Chief remembers about you are not visible to colleagues, including people in your own team. Chief keeps an audit log of the actions it takes, such as sending a message or booking a meeting, so your company can check what Chief did and when.
See Chief run a real day.
Book a demo with the ITSEC team. We'll show Chief working in Teams and answer your questions.